Privacy Policy

The privacy of users (“Users” or “you”) of the Crunchmaster (“Crunchmaster”, “us” or “we”) website (located at www.crunchmaster.com) (“Website”) is very important to Crunchmaster. The purpose of this Online Privacy Policy is to inform Users as to Crunchmaster’s practices concerning the collection, use, access and security of information submitted by Users to, or otherwise obtained by, Crunchmaster’s Website.

Please note that TH Foods, Inc. is the parent company of the Crunchmaster brand and any inquiries regarding this Policy will be directed to TH Foods, Inc.

Your acceptance of these terms.
BY USING THIS WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY AND TERMS OF SERVICE (COLLECTIVELY, THE “POLICY”). IF YOU DO NOT AGREE TO THIS POLICY, YOU MAY NOT USE THIS WEBSITE. YOUR CONTINUED USE OF THIS WEBSITE FOLLOWING ANY POSTING OF CHANGES TO THE POLICY WILL BE DEEMED AS YOUR FULL AND COMPLETE ACCEPTANCE OF THOSE CHANGES, AND THE POLICY AS AMENDED.

This Policy governs the manner in which Crunchmaster collects, uses, maintains and discloses information collected from Users of the Website. This Policy applies to the Website and all products and services offered by Crunchmaster.

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously. We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information. Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs); To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); To process transactions, your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested; To administer a contest, promotion, survey or other site feature and to send periodic emails. The email address you provide for the Crunchmaster Community will only be used to send you information and updates pertaining to Crunchmaster news, recipes, promotions and general brand updates. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser [if you allow] that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.) We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect our or others’ rights, property or safety. However, non–personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@thfoods.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@thfoods.com.

California Do Not Track Disclosure
We may use cookies to track our customers over time and across third party websites for targeted advertising purposes. Your web browser may transmit “Do-Not-Track” signals to our Website and other online services with which your browser communicates, if you have enabled this feature. We currently do not take any action in response to these signals. Third parties cannot collect any other personally identifiable information from the Website unless you provide it to them directly.

Third-Party Tracking
Third parties may track your online activities and collect personally identifiable information about you across time or across websites, including this Website. We do not control third parties’ tracking, collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way, and we encourage you to contact such third parties for further information.

Your State Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit CPRA Supplemental Privacy Policy for California Residents.

In addition, California Civil Code Section § 1798.83 permits Users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@thfoods.com or write us at: TH Foods, Inc., 2134 Harlem Road, Loves Park, Illinois 61111.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please contact us via email at privacy@thfoods.com or 1-800-896-2396. You may appeal a decision regarding a consumer rights request by contacting us via email at privacy@thfoods.com or 1-800-896-2396.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@thfoods.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Changes to our Privacy Policy
Crunchmaster retains the right and discretion to update this Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications.

This Policy was last modified on March 23, 2023.

Contacting Us
If you have any questions regarding this Policy, or to review or request changes to any of your personal information collected by this Website, you may contact us using the information below:

www.crunchmaster.com
1-800-896-2396
privacy@thfoods.com